Delete your account and data

Option 1: delete inside the app

1. Open the Dramahubs app and sign in.
2. Go to Profile → Delete account.
3. Read what will be removed, enter your password (if the account has one), tick the box and press delete.

The account is deleted as soon as you confirm.

Option 2: request it by email (if you cannot use the app)

Email [email protected] from the account’s own email address with the subject “Delete account”. We will delete that account and reply to confirm, usually within 7 working days. If you sign in with Google or Facebook, use the email address of that Google or Facebook account.

What happens when you delete

• Deleted: email, display name, password, Google/Facebook link, device id, viewing history, favourites, watch later, notifications, any remaining membership (not refunded), and the bank account used for commission payouts.
• Kept, no longer linked to you: payment order history and the commission ledger (amounts, dates, statuses), as accounting rules require; any bank account number in them is reduced to its last 4 digits.
• It cannot be undone. You may sign up again with the same email, but it will be a new account with none of the old data.
• Periodic backups may still hold deleted data until those backups are deleted.
• If you have a commission payout waiting, let it finish before you delete; commission not yet paid out is lost on deletion.

If you sign in with Facebook or Google

Deleting your Dramahubs account removes the link on our side. To also revoke the app’s access at the provider: on Facebook go to Settings → Apps and Websites; on Google go to Google Account → Security → Third-party apps.

See also the Privacy Policy.